At Mr-Comforts.com, we offer a free 30-day warranty on all items purchased from our store. This warranty covers defects in materials or workmanship that affect the primary function of the product, including the battery. If your item is faulty due to a manufacturing defect and not caused by misuse, damage, or normal wear and tear, we will provide a replacement at no cost.

To claim your warranty, contact us at support@mr-comforts.com within 30 days of receiving your item. Please include your original order number, a brief description of the issue, and clear photos of the defect. Our team will review your claim and, if approved, arrange for a replacement. In some cases, we may require you to return the defective product, and return shipping costs will be the customer’s responsibility. If the exact item is unavailable, we may offer a replacement of equal or greater value. For any questions, feel free to reach out to our support team.